![]() ![]() Make the proper changes to fix the problem. If the billing information needs updating it could be that the reason you continue to get the same message. Have you tried performing the steps above from my colleague BettyJaneB? Before doing so, let’s first check your subscription status by logging in to CAMPS. I want to make sure the pop-up you receive gets taken care of. Fill me in if you need further assistance. Click the Green Phone button to see the support number.They have the proper tools to check on your account to verify what's causing the issue. ![]() If the issue persists after performing these steps, I'd suggest reaching out to our Customer Care Team. To learn more about this process, please refer to this article: Delete damaged EntitlementDataStore.ecml file to resolve license and registration issues. Open your company file and follow the instructions to register the application.Select Yes to confirm you want to delete the file.Right-click the EntitlementDataStore.ecml file and select Delete.Open the entitlement data folder for your operating system and version of QuickBooks.Ensure that all QuickBooks processes are no longer running.To fix this we'll need to delete the EntitlementDataStore.ecml file. The popup message that you received indicates that the license registration of your QuickBooks is damaged. I want to ensure to get this license re-validation issue sorted out so you can get back to business. Thanks for reaching out the Community about this matter. ![]()
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